Adapt or perish: How dynamic capabilities fuel digital transformation in traditional industries
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https://doi.org/10.71350/3062192584Keywords:
Dynamic capabilities, digital transformation, organizational resilience, legacy industriesAbstract
In the digital era, traditional industries confront an existential choice: fundamentally modernize or become irrelevant. This study demonstrates that sustained change requires not just the adoption of new technology but also the strategic coordination of three interrelated dynamic capacities. Through an in-depth analysis across sectors like automotive manufacturing, retail logistics, and utility operations—industries challenged by outdated systems and cultural inertia—the study demonstrate that lasting renewal requires: 1) perceptual acuity to detect emerging threats and opportunities within market complexity, 2) decisive agility to act quickly by mobilizing resources and experimenting, and 3) transformational courage to reconfigure cultural foundations and infrastructure. Importantly, it shows how mismatched skills generate vulnerability: enhanced sensing without action causes “paralysis by analysis” (e.g., merchants’ understanding of environmental trends but lacking procurement agility), while reconfiguration without strategic sensing results in aimless disruption. The results suggest that integrating capacity development breaks down deep-rooted obstacles like technical lock-in and identity-based reluctance, as shown by manufacturers bringing together shop-floor veterans and data scientists to co-create AI solutions. The study provides practitioners with realistic frameworks for implementing weak-signal detection systems, creating CEO-supported innovation “sandboxes,” and fostering psychological safety to allow worker reskilling. For researchers, reconfiguration is redefined as a cultural transformation, and ambidextrous governance addresses the stability-agility conundrum. Finally, this triad of talents strengthens digital resilience—the organization’s capacity to transform continual disruption into a persistent competitive advantage. The road from fragility to vitality begins with capacity orchestration, not technology.
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